Frequently asked questions

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For customers

What is Farm Stand?
Farm Stand helps you find local farms and farm stands near you, see what they're selling and when they're open, and get directions. It's free to use.
Can I buy products on Farm Stand?
No - Farm Stand is a directory, not a shop. You buy directly from the farm, in person or however the farm arranges it. No payments go through Farm Stand, so prices, payment methods and pickup are all up to each farm.
Do I need an account?
No. Anyone can browse farms and products. A free account lets you save your favourite farms and leave reviews.
How do I find farms near me?
Allow location when asked, or type a town or region into the search. The Farms page lets you filter by distance, region and certified organic.
Are prices, hours and stock always up to date?
Each farm keeps its own listing up to date, but things change quickly on a farm - especially with the seasons and the weather. If you're making a special trip, it's worth calling or emailing the farm first.
What does "Certified Organic" mean on a farm?
The Certified Organic badge only appears after a farm has sent us proof of current organic certification and we've checked it. Farms can't switch it on themselves.
What does "In season" mean?
Farms can set the months a product is in season. The In season filter shows products that are in season right now.
How do I save a farm?
Sign in and tap the heart on a farm. To see them all, open Farms and switch to Saved.
Can I leave a review?
Yes - sign in and scroll to the reviews on the farm's page. Reviews should be honest and based on your own visit; see our Acceptable Use Policy. If you resubmit a review, it appears again once we've checked it.
Why do I need a code to sign in?
To keep accounts safe, we email you a 6-digit code each time you sign in, after your password. Your device then stays signed in until you sign out or don't visit for 30 days.
What do you do with my location?
We only use it if you allow it, to show farms near you. An approximate location (to about 1 km) is saved in a cookie in your browser for 30 days so we don't have to ask again - it's never stored in our database. See our Privacy Policy.

For farmers

Who can list on Farm Stand?
Farms, farm stands, market gardens and small producers across Canada that sell their own products directly to the public - fruit, vegetables, dairy, meat and eggs, flowers, honey, wine and more. You need to be 19 or older and have the right to sell what you list.
How much does it cost?
Free.
How do I list my farm?
Create a farm account, then fill in the List your farm form with your farm's details. We review every new listing, and it goes live once it's approved.
How long does approval take?
We aim to review new listings within a few business days. We'll be in touch if we need anything else from you.
Do customers pay through Farm Stand?
No. Customers find you on Farm Stand and buy directly from you, so you keep 100% of every sale and choose how you take payment. You also handle your own refunds and customer questions.
What can I put on my listing?
Your farm's description, highlighted produce, address and map location, opening hours, products with prices, photos and seasons, a banner photo and headline, and "Our story" photos with short captions. You can choose whether your phone number and email are shown.
How do I get the Certified Organic badge?
Send us proof of your current organic certification. Once we've checked it, we'll switch the badge on for you. Only farms with the badge can add the Organic tag to their products. Let us know if your certification lapses so we can remove both.
How do I update my hours, products or photos?
Sign in and go to My Farm. Changes show on your page straight away.
Can I remove my listing?
Yes, at any time - contact us and we'll take it down.