Acceptable Use Policy

1. Purpose

This policy sets out what is not allowed on Farm-Stand, to keep it trustworthy for customers and fair for farms. It applies to everyone who uses Farm-Stand.

2. Listings must be genuine

• No fake or duplicate farm listings, and no listings for businesses you do not represent.
• No false or misleading claims about products, growing practices, origin or certifications, including organic.
• No listing of products that are illegal to sell, or that you are not permitted to sell.
• Photos must show your own farm and products, or be clearly representative of them.

3. Reviews must be honest

• Only review farms you have actually dealt with.
• No reviews of your own farm, and no reviews of a competitor's farm meant to harm it.
• No paid, incentivised or coordinated reviews.

4. Respectful content

• No harassment, threats, hate speech or discrimination.
• No sexual, violent or otherwise offensive content.
• No sharing of other people's personal information without their consent.
• No spam, no harmful links, and no promoting goods or services unrelated to your farm in listings, reviews or messages. Paid promotion on Farm-Stand is available only through our sponsorship programs.

5. Protecting the service

• No attempts to access accounts, data or systems you are not authorised to use.
• No scraping, bulk downloading or automated access without our written permission.
• No uploading of viruses or other harmful code, and no attempts to disrupt or overload the service.
• No impersonation of Farm-Stand, a farm, a sponsor or another person.

6. Enforcement

We may remove content, hide reviews, suspend or remove listings, or close accounts that break this policy, and report unlawful activity to the authorities. To report a problem, contact us with a link to the listing or review and a short explanation.

Contact us

Questions about this policy can be sent to hello@farmstandna.com.