Terms of Service

1. About these Terms

These Terms of Service ("Terms") govern your use of the Farm-Stand website, newsletter and related services ("Farm-Stand", "we", "us", "our"). By browsing Farm-Stand, creating an account or subscribing to our newsletter, you agree to these Terms. If you do not agree, please do not use Farm-Stand.

These Terms include our Privacy Policy, Cookie Policy, Acceptable Use Policy, Cancellation/Refund Policy and Intellectual Property Policy. Farms that list on Farm-Stand also agree to the Farm Participation Agreement.

2. What Farm-Stand is

• Farm-Stand is an independent discovery and information platform that helps people find local farms, farm stands and the products they offer.
• Farm-Stand does not sell, buy, distribute or deliver agricultural products.
• Farm-Stand does not process or facilitate payments for farm products.
• Farm-Stand does not guarantee product availability, pricing, quality or farm opening hours.
• You buy directly from independent farms. Any purchase is a contract between you and the farm, on the farm's terms.

Farms create and manage their own listings, products, prices, hours and photos. Farms are independent businesses, not employees, agents or partners of Farm-Stand.

Farm-Stand is free for consumers and farms to use because it is funded by advertising. Local businesses pay to show ads (sponsored content) in product listings, in our newsletter, at our events and on farm dashboards. Section 6 explains how ads work.

3. Accounts

• You must be at least 13 to create an account, and at least 19 to register a farm, so that you are of legal age in every province and territory.
• You must give accurate information and keep it up to date.
• Signing in takes your password plus a one-time code we email to the address on your account. You are responsible for keeping both your password and that email inbox secure, and for everything done through your account.
• Tell us promptly if you believe someone has used your account without your permission.
• You may not create new accounts to get around a suspension or restriction.

4. Using Farm-Stand properly

You must not misuse Farm-Stand or submit false or misleading information, including fake listings, reviews or certifications. You may not attempt to disrupt, overload, scrape or gain unauthorised access to Farm-Stand or its systems. Our Acceptable Use Policy sets out these rules in more detail.

5. Reviews and other content you post

You may post reviews and other content if it is honest, based on your own experience, and follows our Acceptable Use Policy. We may check reviews before they appear, including any review you edit and resubmit. You keep ownership of what you post, and give us a licence to display it as described in our Intellectual Property Policy.

We may moderate, hide or remove content that breaks these Terms or that we reasonably believe is misleading, unlawful or harmful.

6. Advertising and featured farms

By using Farm-Stand, you understand that it shows advertising. You will see ads (sponsored content) from local businesses in product listings, in our newsletter and at our events. Farms also see sponsored offers on their dashboard (see the Farm Participation Agreement).

• Every ad is clearly labelled, usually as "Sponsored" or "Ad". Either label means a business paid for that content to appear, so you can always tell it apart from regular listings and editorial content.
• Sponsored content is chosen by your approximate area, so you see businesses near you. We do not use your searches, account details or browsing history to choose it, and we do not share your personal information with sponsors. See our Privacy Policy.
• Sponsors are independent third parties. Showing their content is not a recommendation or guarantee by Farm-Stand. Any dealings with a sponsor, including links to their websites, are between you and them.
• Featured farms and stories that are not labelled as sponsored are editorial choices, not endorsements or guarantees.

7. Newsletter

Our newsletter is sent only to people who have subscribed and confirmed their email address. It contains local news, events and farm features, plus paid ads from local businesses. Every ad is clearly labelled, and we say so on the sign-up form. Each newsletter includes an unsubscribe link, and you can unsubscribe at any time.

8. Events

We may host or promote local events. Specific events may have their own terms, such as registration, cancellation or age rules, which we will show when you sign up. Events may be photographed or filmed for use on Farm-Stand and in our promotion; where we do this, we will say so at the event. Event sponsors are third parties, as described in section 6.

9. Disclaimer

Listings, including products, prices, availability, hours, photos, growing practices and descriptions, are provided by the farms. We do not verify them, except for the Certified Organic badge, which we show only after reviewing proof of certification. Only farms with that badge may label products as organic. Information can change without notice, so please confirm details with the farm before making a special trip.

Each farm is responsible for the quality, safety, labelling and legality of what it sells. If you have allergies or dietary needs, ask the farm directly. Raw and unpasteurised products carry their own risks; follow the farm's handling and storage advice.

Farms are working properties. Follow the farm's rules and posted signs, supervise children, and take care around animals and equipment. You visit farms at your own risk.

Reviews are the opinions of the people who wrote them, not of Farm-Stand. Distances are approximate, and directions come from third-party mapping services.

10. Disputes with farms

Because you deal directly with farms, Farm-Stand is not responsible for disputes between consumers and farms, including about orders, payments, refunds, product quality or availability, subject to applicable law. Please raise any problem with the farm first; see our Cancellation/Refund Policy. If a farm's listing is misleading, tell us and we may act on the listing.

11. Limitation of liability

Farm-Stand is provided "as is" and "as available", without warranties of any kind, to the extent permitted by law.

To the fullest extent permitted by law, Farm-Stand is not liable for any indirect, incidental or consequential loss, or for any loss arising from your dealings with a farm, a sponsor or an event organiser other than us. Where liability cannot be excluded, our total liability to you is limited to $100 CAD. Nothing in these Terms limits rights you have under consumer protection law that cannot be waived.

12. Suspension and termination

You can stop using Farm-Stand at any time, and you can delete your account yourself from your account page or by contacting us. We may suspend or close an account, or remove a listing, if it breaks these Terms or creates risk for other users or for us. Where reasonable, we will tell you why.

13. Changes to these Terms

We may update these Terms from time to time. We will post the new version here with a new "last updated" date, and give notice on the site or by email for significant changes. If you keep using Farm-Stand after a change takes effect, you accept the updated Terms.

14. Governing law

These Terms are governed by the federal laws of Canada and the laws of the relevant province or territory: for consumers, where you live; for farms, where the farm is located. Disputes will be heard in the courts of that province or territory, unless the law requires otherwise.

Contact us

Email: hello@farmstandna.com.